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Frequently Asked Questions

I am a catering business and would like to buy a Lec Commercial or Burco appliance, how do I get hold of one?

We sell our products through a wide variety of wholesalers and national and regional distributors. Please visit our "Partner Links" section on this website so identify a wholesaler or distributor that you already trade with and contact them for further details of price and availability.

My Lec Commercial or Burco appliance is broken, what should I do?

We will need to understand whether your appliance is still covered by its commercial warranty or not. Please contact our Service Helpline on 0844 815 3755 who will help you further. If calling from outside the UK, you will need to contact your local country distributor who can help you further.

I have a question about a Lec or Burco appliance that is not listed on this website, what should I do?

Please type in a model number or name into the search bar at the top. If you are still having problems finding it, please contact us on 0844 815 3742 and we will try our best to help.

I need a spare part for my Lec or Burco appliance, what should I do?

Please contact our Spares and After Sales helpline on 0844 815 3737 who will help with your enquiry.

I need advice about which Burco or Lec product to buy, what should I do?

Please contact your local distributor who will have details of our products or alternatively call our sales helpline and we will do our best to help 0844 815 3742.

Can I buy Lec or Burco appliances direct from this website?

The website is not set up for direct purchases. Please visit our Partner Links section on this website for details of our stockists who will be able to offer you a competitive price.

I do not live in the UK and I want to buy a Burco or Lec appliance, how do I do this?

Please visit our International Enquiries section for details of a stockist in your country (or one closest to you).