Our Warranty

When you buy one of our products, our award winning after-sales service and support come as standard.

Warranty Exemptions

Replacement filter cartridges are NOT covered by warranty. Damage due to product misuse is not covered by our warranty.

All Burco boiler products MUST be descaled regularly. Any breakdown or damage caused by a failure to do this may incur call out charges and invalidate your warranty.

UK Call Centre

When you buy one of our products, you're also receiving our award winning after-sales service and support. Our UK-based call centre is on hand five days a week to answer any questions you may have.

Service Engineers

We also have a fleet of over 180 service engineers UK-wide ensuring that in the unlikely event that you do encounter an issue with one of our appliances, one of our trained engineers can be with you quickly to help sort the problem out.

Terms
*Free parts warranty in years two and three applies when one of our own service engineers fits the part. Engineer's time may be subject to a charge. Please contact us for more details.